CAREER TIMELINE

2022 – 2026

Principal UX Designer

Oracle Financial Services

Sole Designer · VAM · LM

2012 – 2022

Senior UX Designer

Oracle Financial Services

Sole Designer · VAM · LM (from 2020)

2008 – 2012

Senior UX Designer

Proteans Software Solutions

2005 – 2008

Industrial Designer

Geneva Innovations

2005 – 2006

Research Assistant

IISc, Bengaluru

HOW I WORK

Requirements are my research

I treat every stakeholder conversation as a research opportunity — product managers, developers and domain experts are all windows into user needs.

Constraints are the brief

Legacy systems, regulations, tight timelines — I treat limitations as design inputs, not obstacles. The best solutions come from working within the box.

Clarity is the goal

Complex banking workflows shouldn't feel complex. I reduce cognitive load — simpler navigation, tighter language, obvious next steps.

ABOUT ME

I make complex things feel simple — even when the constraints are real.

"Good design engages you first without making you think"

My design journey started not on screens but in the physical world. After a postgraduation in Product Design from NTTF Bengaluru, I worked as a research assistant at IISc and then as an industrial designer at Geneva, designing medical products — patient monitoring systems and ventilators. High stakes, complex, safety-critical work.

In 2008 I worked on designing the UX for a web TV experience — smart TVs were just emerging and the idea of interactive screen design felt genuinely new. Something a user could respond to in real time. It felt more immediate than anything I'd designed before, and I realized I could get closer to the user in UX than I ever could in industrial design. I made the switch and never looked back.

My first UX role was at Proteans — a startup led by IIT graduates who taught me the craft properly. Proteans was later acquired by Symphony Services, now Harman. That foundation of rigorous, mentor-led UX thinking carried me through 14 years at Oracle Financial Services — designing complex enterprise products for the global banking industry.

SPECIALITIES

UX Design

User Research

Information Architecture

Interaction Design

Component Libraries

Desktop Enterprise UX

DOMAIN EXPERTISE

Fintech

Redwood Design System

Virtual Account Management

Liquidity Management

TOOLS

Figma

Figma Make

Axure

Sketch

Shilpa Cherian

Work

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