Shilpa Cherian
Principal UX Designer | Bengaluru, India
+91 98459 25969 | shilpa.cherian@gmail.com | linkedin.com/in/shilpacherian
PROFESSIONAL SUMMARY
Principal UX Designer with 18+ years of experience, including 14 years in Fintech, designing complex enterprise banking systems. Specialised in simplifying large-scale, data-heavy workflows such as Virtual Account Management and Liquidity Management. Proven ability to drive scalable UX solutions, improve usability in high-complexity environments, and lead end-to-end design across critical modules.
PROFESSIONAL EXPERIENCE
Principal UX Designer — Oracle Financial Services Software (OFSS), Bengaluru
Feb 2012 – May 2026
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Sole UX designer for VAM & LM — defined end-to-end IA, workflows, and interaction models; redesigned dashboards to tackle information overload through prioritised data views and user-controlled widget visibility.
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Re-architected VAM to handle thousands of accounts; introduced pagination & on-demand node expansion to eliminate bottlenecks at scale — later extended to LM.
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Designed for front-to-back continuity — ensured users could move between corporate-facing and back-office systems without disorientation, maintaining consistent interaction models across both layers.
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Designed the analyst-facing Smart Reconciliation dashboard for AI-assisted invoice matching — focused on building trust through transparency, confidence scoring, and efficient override workflows.
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Owned UX for Fleet IQ, an internal ops intelligence platform for monitoring Oracle's cloud banking release health — led from discovery and field research through to high-fidelity delivery.
Senior UI Designer — Proteans Software Solutions (acq. by Symphony Services – Harman), Bengaluru
Aug 2008 – Feb 2012
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Delivered UI/UX design across diverse web products including an employee screening application, SEO tool, and Windows compatibility testing application; designed layouts, GUI components, and interaction patterns aligned with usability principles.
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Conducted expert and heuristic evaluations to identify usability issues; created low- and high-fidelity prototypes and style guides to
ensure consistency across product lines.
Industrial Designer — Geneva Innovations International Ltd, Bengaluru
Apr 2006 – Aug 2008
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Designed medical products including ventilators and patient monitoring systems; conducted field research — hospital visits and clinician interviews — to understand real-world usage conditions and safety requirements. Also contributed to FMCG packaging and industrial product design.
Project Assistant — Indian Institute of Science, Bengaluru
Apr 2005 – Apr 2006
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Conducted product research and developed early-stage design concepts through mock-up development, as part of the APDAP
(Advanced Product Design and Prototyping) division."
CORE SKILLS
UX Design: User Research · Interaction Design · IA · Usability Testing · Design Systems (Oracle Redwood) · Wireframing & Prototyping · Visual Design
Tools: Figma (including AI features) · Axure RP · Miro · Adobe XD · Sketch
Domain: Fintech Systems (VAM, LM) · Data-heavy Interfaces · UX Strategy · Stakeholder Management · Cross-functional Collaboration
EDUCATION
Postgraduate Degree, Product Design & Engineering — NTTF, Bangalore
B.E., Electronics & Communication Engineering — St. Xavier's College of Engineering, Nagercoil
CERTIFICATIONS
OCI 2025 Certified AI Foundations Associate
AI Essentials for UX Designers — LinkedIn Learning
UX Research at Scale: Surveys, Analytics, Online Testing — Coursera
ACCOLADES
Financial Services Pacesetter Award — Oracle Financial Services | Q4 FY2024
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Shilpa Cherian
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